Privacy Policy

1. Introduction

Future Moon Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

By using our website and services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Full name
• email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Order history and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Pages viewed and time spent on each page
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• to communicate with you about your orders and respond to inquiries
• To send you marketing communications (with your consent)
• to improve our website and services
• to comply with legal obligations
• to protect against fraud and unauthorized transactions

4. Payment Processing

All payment transactions are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers. Stripe's privacy policy applies to payment processing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and data storage
• Regular security audits and updates
• Access controls and authentication procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting, tax, and legal purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

We may use third-party service providers to help us operate our website and business, including:

• Stripe for payment processing
• Netlify for website hosting
• Email service providers for communications

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

10. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@futuremoonltd.site
• Phone: +44 7782 281671
• Address: 3 Merridale Road, Southampton, SO19 7AB, United Kingdom

Last Updated: January 15, 2026